Objective & scope of policy

YOUR CREATURES COMFORT is dedicated to maintaining high standards of confidentiality with respect to protecting personal information that is provided to us. This policy statement has been prepared to affirm our commitment to maintaining the privacy of our clients and others and to inform you of our practices concerning the collection, use and disclosure of Personal Information collected by YOUR CREATURES COMFORT.

Why YOUR CREATURES COMFORT collects personal information and how your personal in

YOUR CREATURES COMFORT collects your personal information so that YOUR CREATURES COMFORT may maintain your client file and provide you with the services (or products) you have requested. Your personal information is used to understand your needs and preferences, determine whether YOUR CREATURES COMFORT services meet your needs, develop or improve our services, and to deliver services and products that you have requested.

The collection, use & disclosure of personal information

Your provision of Personal Information to YOUR CREATURES COMFORT means that you agree and consent that we may collect, use and disclose your Personal Information in accordance with your service agreement and our polices and Procedures. If you do not agree with these terms, you are requested not to provide any Personal Information to YOUR CREATURES COMFORT. Unfortunately, certain services can only be offered if you provide Personal Information to YOUR CREATURES COMFORT. Consequently, if you choose not to provide us with any required Personal Information, YOUR CREATURES COMFORT may not be able to offer you those services. YOUR CREATURES COMFORT collects only such information from individuals or organizations as is required for the purposes of providing services or information to them.

YOUR CREATURES COMFORT does not sell, trade, barter or exchange for consideration any Personal Information it has obtained. Unless permitted by law, no Personal Information is collected about an individual without first obtaining the consent of the individual to the collection, use and dissemination of that information.


YOUR CREATURES COMFORT endeavors to maintain adequate physical, procedural and technical security with respect to its offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of Personal information.YOUR CREATURES COMFORT further protects Personal Information by restricting access to it to those franchisees and/or employees that the management of YOUR CREATURES COMFORT has determined need to know that information in order that YOUR CREATURES COMFORT may provide services. YOUR CREATURES COMFORT franchisees and employees are informed of the importance of protecting your privacy and are expected to maintain the confidentiality of YOUR CREATURES COMFORT client information at all times.

In terms of communicating Personal Information to YOUR CREATURES COMFORT , you may wish to note that there is no method of transmitting or storing data that is completely secure. While the physical characteristics of each are different, mail, telephone calls, faxes and transmissions over the Internet are all susceptible to possible loss, misrouting, interception and misuse of the information being communicated or transmitted.


YOUR CREATURES COMFORT keeps Personal Information only as long as it is required for the reasons it was collected. The length of time information is retained varies, depending on the product or service and the nature of the information. This period may extend beyond the end of a person’s relationship with us but it will only be for so long as it is necessary for us to have sufficient information to respond to any issues that may arise at a later date. When your Personal Information is no longer required for YOUR CREATURES COMFORT ’s purposes, we have procedures to destroy, delete, erase or convert it into anonymous form.


YOUR CREATURES COMFORT endeavors to ensure that any Personal Information provided and in its possession is as accurate, current and complete as necessary for the purposes for which YOUR CREATURES COMFORT uses that information.

Contacting or communicating with YOUR CREATURES COMFORT

If you have any questions with respect to our policies concerning the handling of your Personal Information, or if you wish to request access to, or correction of, your personal information under our care and control, please contact: YOUR CREATURES COMFORT